Any of the information we collect from you may be used to process your transaction. Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of processing the transaction. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in securely processing the transaction so long as those parties agree to keep this information confidential. We may, however, release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
All of your information is securely transmitted using TLS encryption when it travels over the internet. You can verify this by looking for a lock icon in the address bar. Clicking the lock icon will show you more information regarding the safety of the site.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Your card information transfer to our payment processor is compliant with the Payment Card Industry Data Security Standards (PCI-DSS). The Payment Card Industry Data Security Standard (PCI-DSS) is a set of industry-mandated requirements for any business that handles, processes, or stores credit cards. The primary purpose of the standards is to maintain controls around cardholder data to reduce credit card fraud. Your sensitive card information is stored with our PCI-DSS compliant credit card processor and NOT with Green Pet Care Center or 4g Software's Halcyon Platinum Solution™, the software provider of this payment portal. Unfortunately, no data transmission can be 100% guaranteed. In the event of unauthorized use of your credit card information, you must notify your credit card provider in accordance with its reporting rules and procedures.